The update is that I was emailing the wrong address. I was using the email for the payment vs contact@us...... They confirmed they had the payment on 9/30. I've not heard from them since but I guess I will shortly. Sorry for the mistake and getting pissed off. I had sent a customer inquiry on thier website and never heard back so no mistaking that as an incorrect email......after no reply and since these guys come and go...... well, one never knows. And yes I've not only been sent bogus shit but not been sent anything before on a "small" order. Even sites on this website are good and then they're suspended or something. Shit happens.