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Hey Mate! I apologize for the delayed reply! It's been a while since we have been active! You 10000% were not scammed. There was a massive server update and Musclepay was not warned. It was a major headache but was resolved within a day. All is back to normal. I apologize again!

In case you were unable to cope with the crystallization of the product according to the first instruction, we offer you another way out. Here is a step-by-step guide that will work if done correctly. 1. Get yourself a small whipping pot. 2. Fit the bottle in a zippered bag. Be sure to let...

What to do if the product crystallizes? We are very sorry that you had to face this problem, but we have a solution for it. Here is a step by step guide that will work if done correctly. 1. Buy yourself a small cauldron. 2. Place the vial in the ziplock bag. Be sure to bleed the air out of the...

If you have any questions, I'd be happy to help. It's very easy to setup and really requires little maintenance. All the logistics are handled for you.

It's been a while but the FAQs will go on! Can my order be delivered to my business address? We can deliver to your permanent address or place of work. If you would like your package to be delivered to your place of work, please contact your local post office for more shipping information...

FAQ TIME! So instead of giving you guys some FAQs for the Affiliate, here is an FAQ from customers to our affiliates and the answer we have found to be most appropriate: Customer - "Where is my order?" Affiliate - "In your order history, you'll find your tracking number on its order page...

This update bears repeating since I get it so often... Are you open to listing my brand on Musclepay? Check out our "Become a Supplier" section of our site to get started! All suppliers will go through an initial and then monthly quality control test to maintain a premium line of products.

Anti-Update Update to Product Advice! Good news! I am going to reverse my previous update about Musclepay not offering product advice. We now have a qualified expert on staff to answer any of your client's questions. Simply create a ticket and you will be directed. Any questions regarding...

What if I (or a customer) need more product use/administration information? You are welcome to advise your customers in any way that you wish. However, Musclepay's current policy prohibits our staff from advising customers on product use, cycle advice, administration, etc. Musclpay is simply a...

What shopping carts is your API compatible with? This is a GREAT question! I spoke with the programmers and they told me this feature is not yet published because most users use it incorrectly and create more problems for themselves. For now, we encourage our third-party sellers to use 1 of the...

Available payment options are Bitcoin (BTC), Litecoin (LTC), Western Union (WU), MoneyGram (MG), and Zelle.

Would you mind elaborating? I would love to make it clear for you and anyone else.

Not directly but you can purchase Bitcoin and litcoin and use that.

We are proud to announce Musclepay's newest feature - Advertising! Banners: Draw your customers in with flare! You now have the option to upload banners to your site! In addition to your own images, you are now provided with a catalog of pre-made banners for you to select from. You may use...

Might not be the best place to put this question but here goes: do you guys have any feedback? Any features you want to see us add?

Getting this question often enough that it bears repeating.

Can I reactivate my Musclepay account if it has been deactivated? TLDR; yes As a safety precaution, accounts will become deactivated after an extended period of inactivity. If your account is deactivated, you will receive an immediate email with instructions to reactivate, if you wish.

Can you use coupon codes in your store? At this time, we do not allow coupon codes to be used on our products, as it violates the MAP (minimum advertised price). Your Musclepay control panel will default to the minimum advertised price (the lowest price you are allowed to sell a product). You...

What if your customer receives a product that is differently colored than a previous batch? This is a common question and an understandable concern. However, this is totally normal. Many manufacturers will rotate out machinery, sources, and staff which may, and often does, lead to a difference...

What happens if my package gets seized? These packages are shipping internationally. They must go through customs in the country from where it was shipped and a second customs in the destination country. Each event may take a week or more to process. Your tracking will not explicitly say if a...